Terms & Conditions

Boomers Insurance Services (“Boomers,” “we,” “our,” or “us”) is a licensed insurance agency that provides Medicare-related education, insurance guidance, appointment coordination, agent support, and related services.

Boomers may operate websites, landing pages, portals, online forms, scheduling tools, event registration pages, provider referral workflows, agent dashboards, manager dashboards, training modules, contracting tools, and other digital resources.

Boomers Insurance Services is not connected with or endorsed by the U.S. government, the federal Medicare program, the Centers for Medicare & Medicaid Services, the Department of Health and Human Services, any state Medicaid agency, or any government agency.

Information provided through our website, platform, events, forms, or communications is for general informational and insurance-service purposes only.

Contacting Boomers does not obligate you to enroll in any insurance plan.

Boomers does not offer every plan available in every area. Currently, Boomers represents a limited number of organizations that offer a limited number of products in your area.

Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program to obtain information about all available options.

Plan availability, benefits, premiums, formularies, provider networks, service areas, eligibility, and enrollment rules are determined by the applicable insurance carrier, Medicare rules, and other governing requirements.

These Terms apply to your use of:

• Boomers websites and landing pages
• Medicare intake forms
• Appointment scheduling tools
• Provider referral forms
• Event registration and RSVP pages
• Agent portal
• Manager and admin dashboards
• Boomers Academy or training materials
• Contracting tools
• Lead management tools
• Communication tools
• Other Boomers-operated digital services

You agree to use these services only for lawful, authorized, and appropriate purposes.

Certain features may require you to create an account or access the Boomers platform through assigned credentials.

You agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your login credentials
• Not share your username, password, or account access
• Use only the account assigned to you
• Notify Boomers promptly of any suspected unauthorized access
• Access only information you are authorized to view
• Follow Boomers policies, compliance requirements, and security procedures

Boomers may suspend or terminate access if we believe an account has been misused, compromised, or used in violation of these Terms.

Agents, brokers, managers, administrators, employees, contractors, and other authorized users may use the Boomers platform to support lead management, appointments, provider referrals, event activity, contracting, compliance tracking, training, and related business operations.

Authorized users are responsible for:

• Maintaining active and proper licensing where required
• Providing accurate profile, licensing, contracting, and business information
• Using consumer information only for authorized Boomers-related business purposes
• Maintaining confidentiality of consumer, agent, carrier, and business information
• Following all applicable CMS, carrier, state insurance, privacy, and marketing rules
• Completing required training and compliance acknowledgments
• Avoiding unauthorized access, downloads, exports, or misuse of platform data

Portal access does not create an employment relationship unless separately agreed in writing.

Boomers may modify, restrict, suspend, or terminate portal access at any time for operational, compliance, security, legal, or business reasons.

Boomers may make provider referral forms or workflows available to healthcare providers, clinics, medical groups, referral partners, or other authorized sources.

If a provider, clinic, medical group, or referral source submits information through a Boomers referral form, that party is responsible for having appropriate permission, authorization, or legal basis to share the information.

Boomers uses provider referral information to respond to requested Medicare-related assistance, coordinate follow-up, schedule appointments, or connect individuals with licensed insurance agents.

Boomers does not provide medical care, diagnose conditions, make clinical decisions, determine medical eligibility, approve or deny healthcare services, or determine eligibility for Medicare, Medicaid, PACE, or any insurance plan.

Submitting a referral does not guarantee appointment availability, plan eligibility, enrollment acceptance, benefits, savings, or coverage.

When you submit a Medicare intake form or schedule an appointment, you agree that the information provided is accurate to the best of your knowledge.

Boomers may use the information to:

• Respond to your inquiry
• Schedule or manage an appointment
• Connect you with a licensed insurance agent
• Help you understand Medicare-related options
• Support enrollment-related services where requested
• Maintain required compliance records

Appointments may be conducted by phone, video, in person, or another available method. Appointment availability is not guaranteed.

Boomers may host or promote educational events, Medicare meetings, sales events, webinars, training sessions, or community events.

By registering for an event, you agree that Boomers may use your registration information to manage attendance, send reminders, provide event updates, and follow up regarding requested services.

Event details, speakers, date, time, location, capacity, availability, and format may change. Boomers may cancel, reschedule, or modify events at any time.

Registration for an event does not obligate you to enroll in any plan.

Educational events are intended for general educational purposes and may not include sales activity unless properly disclosed and conducted in accordance with applicable rules.

By submitting your phone number, email address, or other contact information, you agree that Boomers and its authorized representatives may contact you regarding your inquiry, appointment, event registration, account activity, referral, requested services, or Medicare-related assistance.

Communications may include:

• Phone calls
• Emails
• Text messages
• Appointment reminders
• Event reminders
• Portal notifications
• Account notices
• Service follow-ups
• Compliance-related communications

Text messages may include SMS one-time passcodes, account verification, appointment reminders, follow-up messages, or other permitted communications. Message and data rates may apply. Message frequency may vary.

Where required by law, Boomers will obtain appropriate consent before sending marketing text messages or certain automated communications. You may opt out of marketing text messages by replying STOP, or as otherwise instructed. You may opt out of marketing emails by using the unsubscribe link or contacting Boomers.

Opting out of marketing messages does not prevent Boomers from sending transactional, account-related, appointment-related, legal, compliance, or service-related communications.

Users may be permitted to submit, upload, or provide information, documents, images, notes, forms, profile information, licensing information, contracting documents, Scope of Appointment records, training acknowledgments, or other content.

By submitting content, you represent that:

• The information is accurate and lawful
• You have the right or authorization to provide it
• It does not violate the rights of another person or entity
• It does not contain malware or harmful code
• It does not include unauthorized confidential, personal, or health information
• It complies with Boomers policies and applicable law

Boomers may review, remove, restrict, or retain submitted content where necessary for operational, compliance, legal, security, or business reasons.

You agree not to:

• Use the website or platform for unlawful or unauthorized purposes
• Access information you are not authorized to view
• Share login credentials
• Misuse consumer, agent, provider, carrier, or business information
• Copy, scrape, download, export, or distribute platform data without authorization
• Upload malware, viruses, or harmful code
• Interfere with platform security or functionality
• Attempt to bypass access controls
• Submit false, misleading, or fraudulent information
• Use the platform for non-Boomers business without authorization
• Contact consumers without appropriate consent or authorization
• Engage in non-compliant Medicare marketing, sales, or enrollment activity
• Violate CMS rules, carrier rules, state insurance laws, TCPA, CAN-SPAM, privacy laws, or Boomers policies

Agents, brokers, managers, administrators, and other authorized users are responsible for complying with all applicable laws, rules, regulations, and requirements, including where applicable:

• CMS Medicare marketing rules
• Insurance carrier requirements
• State insurance licensing laws
• Scope of Appointment requirements
• Permission-to-contact rules
• TCPA
• CAN-SPAM
• Privacy and data security obligations
• HIPAA-related obligations, where applicable
• Boomers policies and procedures
• Training and compliance acknowledgment requirements

Boomers may monitor, audit, restrict, suspend, or terminate access for suspected non-compliance.

The Boomers website or platform may include links to, integrations with, or references to third-party websites, services, systems, or tools, including insurance carriers, enrollment platforms, scheduling tools, mapping services, email providers, SMS providers, analytics tools, and other vendors.

Third-party services are governed by their own terms, privacy policies, and security practices. Boomers is not responsible for third-party systems that it does not own or control.

Use of third-party services may be required to complete certain actions, such as enrollment support, scheduling, communications, or carrier-related activity.

The Boomers name, logos, branding, website content, platform design, workflows, dashboards, training materials, Boomers Academy content, documents, templates, graphics, text, software, and other materials are owned by Boomers or its licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, license, display, or create derivative works from Boomers materials without prior written permission.

Authorized users may use Boomers materials only for approved Boomers-related business purposes and only in accordance with applicable policies and guidelines.

Boomers does not guarantee:

• Enrollment approval
• Plan availability
• Benefit availability
• Premium amounts
• Provider network participation
• Prescription drug coverage
• Eligibility for Medicare, Medicaid, PACE, or any insurance plan
• Appointment availability
• Event availability
• Lead conversion
• Agent production
• Commission results
• Carrier contracting approval
• Training completion outcomes
• Platform uptime or uninterrupted access

Any Medicare plan decision should be based on official plan documents, carrier materials, Medicare rules, and individual circumstances.

The website, platform, forms, content, tools, and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Boomers disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, availability, and security.

Boomers does not warrant that the website or platform will be error-free, uninterrupted, secure, or free from viruses or harmful components.

To the fullest extent permitted by law, Boomers Insurance Services, its owners, officers, employees, contractors, agents, partners, vendors, and affiliates will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website, platform, forms, services, content, communications, third-party systems, or these Terms.

This limitation applies regardless of the legal theory, including contract, tort, negligence, strict liability, or otherwise.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

You agree to indemnify, defend, and hold harmless Boomers Insurance Services, its owners, officers, employees, contractors, agents, partners, vendors, and affiliates from and against any claims, losses, damages, liabilities, penalties, fines, costs, or expenses, including reasonable attorneys’ fees, arising from or related to:

• Your use or misuse of the website or platform
• Your violation of these Terms
• Your violation of applicable law, regulation, CMS rule, carrier requirement, or Boomers policy
• Your unauthorized access to or disclosure of information
• Your submission of inaccurate, unauthorized, or unlawful information
• Your non-compliant marketing, sales, referral, communication, or enrollment activity
• Your uploaded content or documents

Boomers may suspend, restrict, or terminate access to the website, portal, platform, tools, or services at any time and without prior notice where appropriate, including for:

• Violation of these Terms
• Security concerns
• Unauthorized access
• Non-compliance
• Inactive account status
• End of agency, contractor, or business relationship
• Carrier, CMS, legal, or regulatory concerns
• Misuse of consumer, provider, agent, or business information
• Operational or business reasons

Termination of access does not eliminate obligations that arose before termination, including confidentiality, compliance, payment, indemnification, or recordkeeping obligations where applicable.

Use of the Boomers website, platform, forms, portal, and services is also governed by our Privacy Policy.

Please review the Boomers Privacy Policy to understand how we collect, use, share, and protect information.

Boomers may update these Terms from time to time. When we update the Terms, we will revise the “Last Updated” date above.

Continued use of the website, platform, portal, or services after changes are posted means you accept the updated Terms.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles, unless another governing law is required by applicable law.

Any disputes arising from these Terms or use of Boomers services will be handled in accordance with applicable law and any written agreement between you and Boomers.

If you have questions about these Terms, please contact: